With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper’s mission.
We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.
At Mr. Cooper and Xome we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.
Mr. Cooper Group Inc. (NASDAQ: COOP) provides quality servicing, origination and transaction-based services related principally to single-family residences throughout the United States with operations under its primary brands: Mr. Cooper® and Xome®. Mr. Cooper is one of the largest home loan servicers in the country focused on delivering a variety of servicing and lending products, services and technologies. Xome provides technology and data enhanced solutions to homebuyers, home sellers, real estate agents and mortgage companies.
As of October 10, 2018, Mr. Cooper Group Inc. is the new name of WMIH Corp. On July 31, 2018, WMIH, now Mr. Cooper Group, became the parent company of Mr. Cooper and Xome.
Over the last few years, we have transformed from the inside and cultivated a people-first culture, utilizing team member feedback to drive new initiatives. From reimagining the new hire orientation process to expanding our diversity and inclusion programs, Mr. Cooper Group is all about empowering our people. We believe that a happy team leads to happy customers.
"At Mr. Cooper Group, we know that our team members are what makes us so great. Our culture here is a top priority, and we have taken big steps over the last couple of years to transform it, as well as the customer experience and the home loan industry as a whole. Whether it’s conducting surveys for team member feedback, contributing to our team member’s down payments on homes or championing diversity and inclusion, we are dedicated to making Mr. Cooper Group a great place to work for everyone, with a culture that empowers our team members to be champions for our customers, cheerleaders for our team and challengers of convention in everything that they do."
Kelly Ann Doherty —EVP, Chief People & Communications Officer
Located in the heart of the DFW Metroplex, our six Dallas area Mr. Cooper and Xome offices are home to our famous Artist-In-Residence program, the largest collection of local art in the area. The walls in these offices are covered in paintings, sculptures, art installations, and a few things we’re pretty sure there aren’t even names for yet. Like that one on the second floor. You’ll see what we mean.
With just a ten mile drive to the coast it’s no wonder we selected Santa Ana for one of our many fun locations. Over 750 of our talented team members call Santa Ana’s facility home. Our building there was fully renovated two years ago with a super hip, trendy vibe. We have a full gym, game room and a laid back environment. And, we love California so much you can drive 14 miles South to see our Xome facility in Newport Beach.
Longview is a small East Texas town on the fast track to growth. And so is this Mr. Cooper office that’s been a part of this community for several years. we love the GOOD-HEARTED TEXAS that make our servicing tops in the industry. Coopers know that our customers work hard for their homes, and our Longview team is just as dedicated to helping them achieve their goals. Leading Customer service and responding to the challenges of home ownership in a changing world has put this team at the top of the chart.
Did you know that Chandler was named the 12th best place to run and the 10th best place to fitness walk? Now you do. So it goes without saying the Coopers in Chandler aren’t standing around. This team is hustling daily to meet the needs of our customers- on time, with tremendous dedication and service.
Our offices in Chennai and Bengaluru have smartly blended form and function. Think vibrant hues, soft lights, walls jazzed up with murals, informal common spaces, and high-spirited people. Our office is our home and like they say, there’s no place like home!